The Work That Happens While You're on the Water
52 automations your AI staff can run against the booking system you already use. Every one stays off until you switch it on, and every one runs inside rules you set.
Customer Support
Answers guests across chat, voice and email, day and night, and hands the tricky ones to your team with the full history attached.
Conversations
AI chatbot
Answers questions on your site and app, quotes live availability and hands over to a human when it should.
Fires the moment something happens
AI voice
Picks up inbound calls, works out what the caller wants, then books or routes the call by your rules.
Fires the moment something happens
Guided booking in chat
Takes a guest from availability to pax, extras and payment without leaving the chat window.
Fires the moment something happens
Human handoff
Spots sensitive or high-value conversations and puts a real person in the chat straight away.
Runs on judgement, inside your rules
Inbox
Email tagging
Sorts inbound email into refund, reschedule, complaint or urgent so nothing sits in the wrong pile.
Runs on judgement, inside your rules
Reply suggestions
Drafts a context-aware reply in the inbox so your team sends in one click instead of typing from scratch.
Runs on judgement, inside your rules
Leads
Lead capture
Turns chat, voice and form enquiries into qualified leads in your CRM pipeline.
Fires the moment something happens
Daily leads digest
One morning summary of every new lead, where it came from and where it stands.
Runs on a clock you set
Follow-up email drafts
Writes a personal follow-up per lead using the tour, the dates and what was already said.
Runs on judgement, inside your rules
Abandoned booking recovery
Brings back checkouts that dropped off with a timed, on-brand reminder sequence.
Fires the moment something happens
Group booking alerts
Tells operations the moment a group or high-value enquiry lands, so it never waits in a queue.
Fires the moment something happens
Sales
Cleans up every booking, keeps reseller relationships tidy and makes sure the money that is owed actually arrives.
Bookings
Chase missing details
Finds bookings without an email, phone, pickup or waiver detail and asks the guest on the channels you allow per product.
Runs on judgement, inside your rules
Phone and email bookings
Bookings your staff enter by hand get the same follow-ups and checks as online orders.
Your team starts it
Pickup from booking notes
Reads free-text notes, pulls out the pickup point and time, and writes them into the proper fields.
Runs on judgement, inside your rules
Reseller from order comments
Works out which reseller and agent sat behind a wholesale booking so attribution and commission are right.
Runs on judgement, inside your rules
Country of origin
Adds each guest's country to the order for cleaner reporting and sharper marketing.
Runs on judgement, inside your rules
Waiver data back to the profile
Pushes what guests give you at waiver signing, date of birth, address, emergency contact, back into their record.
Fires the moment something happens
Products and yield
Forecasting and dynamic pricing
Predicts demand and moves prices across dates and channels to protect revenue.
Runs on judgement, inside your rules
Costing and profitability
Rolls up cost of goods, staff and channel fees per product so you see true margin.
Runs on a clock you set
Contract management
Tracks reseller terms, expiry dates and renewals product by product.
Runs on a clock you set
Yield management
Balances seats between direct and reseller channels based on live booking pace.
Runs on judgement, inside your rules
Resellers and invoicing
Remittance reconciliation
Matches reseller payouts to expected commission and flags anything that does not line up.
Runs on a clock you set
Price change alerts
Emails resellers when a price changes so their pricing and marketing stay current.
Runs on a clock you set
Bulk contract sends
Sends contract packs to a batch of resellers at your chosen time, with the right template per relationship.
Runs on a clock you set
Signature reminders
Chases unsigned contracts after five days, then every three days, until they are done.
Runs on a clock you set
Commission invoices
Generates invoices per reseller on their billing interval, weekly, fortnightly or monthly.
Queued against the travel date
Marketing
Keeps reviews coming in, listings sharp and competitors in view, without adding a marketing hire.
Reviews
Review request by email
Sends a post-trip review invite with your chosen platform link.
Queued against the travel date
Review request by WhatsApp
Same invite through an approved WhatsApp template.
Queued against the travel date
Review request by SMS
Covers guests who have no email or WhatsApp.
Queued against the travel date
Review reminders
Gentle follow-up rounds, as many as you choose, for guests who have not reviewed yet.
Runs on a clock you set
Review replies
Drafts an on-brand reply to every new review, ready to send or posted automatically.
Runs on judgement, inside your rules
Help guests write reviews
Prompts guests with suggestions based on the trip they actually took.
Runs on judgement, inside your rules
Content and FAQ
Monthly FAQ generation
Builds fresh FAQs from reviews, chat logs and product detail, ready for your approval.
Runs on a clock you set
Publish FAQs
Pushes approved FAQs to your public page with SEO title and description.
Fires the moment something happens
Brand voice profile
Applies your tone, your do's and don'ts and your reading level to every piece of AI copy.
Runs on judgement, inside your rules
Blog topic recommendations
Finds the gaps against competitors and ranks blog topics with keywords and outlines.
Runs on judgement, inside your rules
Product description rewrites
Scores each description, shows what is missing and drafts a before and after.
Runs on judgement, inside your rules
Competitors
Price refresh
Re-checks tracked competitor pages on their own schedule and keeps the price history.
Runs on a clock you set
Price alerts by email
Emails you when a competitor moves past the threshold you set.
Fires the moment something happens
Price alerts by SMS
Same alert by text when the change cannot wait.
Fires the moment something happens
Competitor site scan
Crawls each competitor site daily, weekly or monthly for new products and rates.
Runs on a clock you set
Competitor reviews
Pulls their Google and reseller reviews and scores sentiment so you can benchmark.
Runs on a clock you set
Listings and search
Reseller listing analysis
Reads your Viator, GetYourGuide and TripAdvisor listings section by section and rewrites the weak parts.
Runs on judgement, inside your rules
Listing metrics sync
Pulls bookings, revenue and conversion per channel so listing scores reflect real results.
Fires the moment something happens
AI search readiness
Scores your pages for how well AI search can answer and cite them, with quick wins first.
Runs on judgement, inside your rules
SEO drift monitoring
Compares each page to its saved baseline and flags lost titles, canonicals, headings or schema.
Fires the moment something happens
Operations
Runs the day-of logistics: waivers signed, conditions flagged and nothing discovered at the dock.
Waivers
Waiver requests
Sends the right waiver template to every guest at the right time before travel.
Queued against the travel date
Waiver reminders
Keeps following up until the waiver is signed or the trip has gone.
Queued against the travel date
Upsells in the waiver flow
Offers photos, transfers or insurance while the guest is already signing.
Fires the moment something happens
Manual waiver linking
Matches walk-in and paper waivers back to the right order and guest.
Your team starts it
Missing waiver alerts
Warns your crew about unsigned waivers close to departure while there is still time to act.
Queued against the travel date
Medical and condition flags
Surfaces medical conditions and special needs disclosed in waivers to the operations team.
Fires the moment something happens
Automation You Enable, Never Autonomy You Have to Trust
Every automation starts off. You choose the channels, the hours, the approval points and where a human takes over. Turn one on, watch it for a week, then add the next.
Keep reading
See the Revenue You're Leaving on the Table
Read-only connection to your booking system. Within a few days you get back a plain report on your unsold seats, weekday demand pattern and lead-time curve. Nothing installed, nothing changed, nothing to uninstall.
- Seats that went out empty in the last 90 days, by product and departure
- Where your weekday demand actually sits versus where you're pricing it
- How far out guests book, so you know when a seat is really lost
- Which of the five leaks is costing you the most bookings