The team

Hire the Staff Your Business Needs

Specialists, not generalists. Each agent owns one part of the operation, connects to the booking system you already run, and answers to rules you set. Sunny coordinates; you decide.

5
Working today
2
Joining late 2026
1
SmartGM included
Sunny, Hubsteer's SmartGM general manager
Included with every account
Sunny
General Manager · SmartGM

Watches the whole schedule. Tracks the business, finds the leaks, tells you where the revenue is. Reports and recommends; never acts alone.

Business trackingProfit per tourPrice parity
Meet Sunny →
The specialists

Hire only the roles you need

Add a specialist when the workload justifies it. Every one of them works off a secure connection to the booking system you already run, on your rules.

Kaelo, Hubsteer's customer support agent
Kaelo
Customer Support

Every channel in one inbox. Answers and auto-replies to email, sorts it into your own categories, captures leads, processes cancellations back into your booking system and recovers abandoned bookings.

Unified inboxLead captureEmail auto-replyCancellations
Meet Kaelo
Zola, Hubsteer's sales agent
Zola
Sales

Cleans booking data, chases missing guest info, extracts pickups from comment fields, gives every guest self-service.

Data cleanupMissing infoSelf-service
Meet Zola
Aurora, Hubsteer's marketing agent
Aurora
Marketing

Writes your blogs, fixes your reseller listings, builds your FAQs, watches your competitors, audits your SEO.

ContentReseller listingsPaid mediaCompetitor intel
Meet Aurora
Praxis, Hubsteer's operations agent
Praxis
Operations

Unlimited waivers per product, e-signature compliant, with video integration - in your guests' languages.

Unlimited waiversE-signatureVideo integrationMultilingual
Meet Praxis
Joining late 2026

The roster is growing

Helios, Hubsteer's finance agent, joining late 2026

Helios

Finance

Joining late 2026

Finance, on the team late 2026. Details closer to launch.

Harmonia, Hubsteer's HR and rostering agent, joining late 2026

Harmonia

HR & Rostering

Joining late 2026

Rostering and HR, late 2026. Details closer to launch.

How the team works together

One general manager. Specialists on the tools.

Sunny sees the whole schedule and flags what needs attention - the departures tracking short, the reseller out of parity, the reseller going quiet. The specialists do the work you've hired them for, inside the rules you set. Nothing happens behind your back.

Free capacity audit

See the Revenue You're Leaving on the Table

Read-only connection to your booking system. Within a few days you get back a plain report on your unsold seats, weekday demand pattern and lead-time curve. Nothing installed, nothing changed, nothing to uninstall.

What comes back
  • Seats that went out empty in the last 90 days, by product and departure
  • Where your weekday demand actually sits versus where you're pricing it
  • How far out guests book, so you know when a seat is really lost
  • Which of the five leaks is costing you the most bookings