AI staff for tour & activity operators

Grow the business
you've already built

Hire AI staff for support, sales, marketing and operations. They connect securely to the booking system you already run - nothing installed, nothing to change - and do the work for you: releasing cancelled seats, chasing missing guest details, recovering abandoned bookings. Same vehicles, same crew, more revenue.

Sunny, Hubsteer's SmartGM general manager
SunnySmartGM
Kaelo, Hubsteer's customer support agent
KaeloCustomer Support
Zola, Hubsteer's sales agent
ZolaSales
Aurora, Hubsteer's marketing agent
AuroraMarketing
Praxis, Hubsteer's operations agent
PraxisOperations
Helios, Hubsteer's finance agent, joining late 2026
HeliosLate 2026
Harmonia, Hubsteer's HR and rostering agent, joining late 2026
HarmoniaLate 2026

More than 60+ operators currently using Hubsteer

Everglades Eco SafarisDrop Bear AdventuresDiscovery ParksTour operator using HubsteerFraser Dingo 4WD HireWhalesong CruisesDapig BeachActivity operator using HubsteerCairns CanyoningGo West ToursExplore Australia
The five leaks

You don't have a demand problem.
You have a leakage problem.

Leakage is revenue you already earned and then lost: seats that never went back on sale, guests who meant to book and didn't, and commission paid on bookings that should have come direct. Five leaks, all of them fixable.

Leak 01

Unsold seats

A cancellation sits unread overnight. The seat never goes back on sale, and the vehicle departs one guest lighter.

Leak 02

Abandoned bookings

A guest picks a date, gets distracted, never books. Nobody follows up, so the intent is lost.

Leak 03

Missing guest data

Pickup details buried in a comment field until departure morning - late starts, phone calls, no-shows.

Leak 04

Undercut pricing

A reseller quietly lists your tour below your direct price, so you pay commission on a booking you would have had anyway.

Leak 05

Invisible listings

Your listings rank below operators with worse tours, because nobody has time to keep the content current.

Why vertical matters

Built for tour operators.
Not adapted for them.

General AI assistants can draft your emails. They can't put a cancelled seat back on sale, reconcile a reseller remittance, or catch a reseller undercutting your direct price.Hubsteer staff connect to the booking system you already run - a secure connection, nothing installed and nothing rebuilt. They read what's happening, run the work themselves, and write the result back, so the change is live for your team and your guests.

How hiring works

Three steps to a full roster

No migration, no rebuild. Most operators are live within a week.

Connect

Link your booking system

Rezdy, FareHarbor, Bókun, Ventrata, Flybook, CustomLinc or IBIS. Read-only to start.

Hire

Pick the staff you need

Add Kaelo, Zola, Aurora or Praxis when the workload justifies it. Sunny, your SmartGM, joins automatically once your roster is complete.

Set the rules

Decide what they can do

Channels, hours, handoff points, approvals. Every action an agent can take is one you have explicitly turned on - nothing runs until you say so.

You call the shots

Staff that act. Never behind your back.

Every agent works within rules you set - what they can do, when they hand to a human, which channels they cover. Sunny only ever reports and recommends. Nothing is left to an agent's judgement: each action is a switch you turn on, and you can turn it off just as fast.

A week on the job

This is what plugging a leak looks like

Kaelo

A 9:47pm cancellation. Seat released at 9:51. Rebooked before breakfast.

Kaelo

$1,240 of abandoned bookings recovered in one month, from one automated email.

Zola

14 bookings missing pickup details before Saturday's departures. All chased. Zero phone calls.

Sunny

A reseller listed the tour at $89 against a $99 direct price. Flagged the same day.

Sunny

A $612 variance in one settlement statement. Found by upload, not by accountant.

Free capacity audit

See the Revenue You're Leaving on the Table

Read-only connection to your booking system. Within a few days you get back a plain report on your unsold seats, weekday demand pattern and lead-time curve. Nothing installed, nothing changed, nothing to uninstall.

What comes back
  • Seats that went out empty in the last 90 days, by product and departure
  • Where your weekday demand actually sits versus where you're pricing it
  • How far out guests book, so you know when a seat is really lost
  • Which of the five leaks is costing you the most bookings