Stop losing bookings you already won
Data that cleans itself, guests who chase themselves, and a self-service page for every booking.
The Booking Exists. the Revenue Is Still at Risk.
Booking data that cleans itself
Real resellers identified behind wholesaler bookings. Pickup locations pulled out of comment fields and applied properly. No manifest-day surprises.
- Wholesaler booking
- real reseller identified
- Comment: "pickup at hotel…"
- applied to booking
- Manifest
- clean
Missing info, chased without you
Custom fields per product; anything unfilled triggers an automatic guest email before departure.
- Bookings missing pickup
- 14
- Emails triggered
- all sent
- Phone calls needed
- 0
A self-service page per booking
Guests verify with order ID and email, then update their own pickups and requirements. Reseller bookings redirect back to the reseller.
- Verify
- order ID + email
- Update pickup
- guest does it
- Reseller booking
- redirected to reseller
Cancelled - but why?
Guest-initiated or operator-initiated, with reasons recorded. Month end, you know why, not just how many.
- Guest-initiated
- reasons logged
- Operator-initiated
- reasons logged
- Pattern
- visible
Create bookings your way
Manual bookings posted straight to your booking system, or held in Hubsteer.
- Post to booking system
- direct
- Hold in Hubsteer
- your call
Forecasting and Dynamic Pricing
A two-week forward view per product, with suggested price moves when demand runs hot or cold. Zola's next skill.
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See the Revenue You're Leaving on the Table
Read-only connection to your booking system. Within a few days you get back a plain report on your unsold seats, weekday demand pattern and lead-time curve. Nothing installed, nothing changed, nothing to uninstall.
- Seats that went out empty in the last 90 days, by product and departure
- Where your weekday demand actually sits versus where you're pricing it
- How far out guests book, so you know when a seat is really lost
- Which of the five leaks is costing you the most bookings